Payment: We accept major credit cards. We also accept payment by bank transfer, cheque and cash.

Check-in and check-out times: Check-in time is 2pm on the date of arrival and check-out time is 10am on the day of departure. Should you wish to arrive earlier and depart later please let us know as early as possible as this will be depend on other bookings.

Deposit: A deposit of $200 is required within 24 hours of booking. Your booking is only confirmed when you receive a confirmation email from us. The balance is due 14 days prior to your arrival.

Refundable Bond: If you are paying by cash, cheque or bank transfer a bond of $500 is required.

Bond, Paying by credit card: The amount of $500 will be pre-authorised on your credit card. You will be required to produce your credit card and photo identification upon arrival.

After departure: A full inspection will be carried out of the property. If any loss or damage has occurred during your stay the cost (in full) will be deducted from your cash bond or charged to your credit card. Any remaining bond will be refunded within 14 days.

Cancellations: Your deposit is non-refundable should you cancel your booking. All other monies paid will be refunded unless the cancellation is within 14 days of the booking date. In this instance we will re-advertise the booked nights and refund only those nights for which we are able to get a replacement booking.

Smoking: All of our properties are strictly NON-SMOKING. If you are found to have smoked in the property we will charge you $250 (no exceptions).

No Parties: All of our properties have a no party policy. We reserve the right to immediately cancel your booking without refund and charge you $500 for a breach of this condition. Any offensive behaviour, loud noise or disruption caused to other residents of the complex in which the apartment is situated will be deemed to be a breach of this condition.

Damage: The immediate report of any damage will be viewed favourably. Any damage not reported will be deducted from the bond without correspondence.

Parking: Always park in the designated parking bay for the property that you are in.

Keys: Keys will be made available on the day of arrival unless otherwise organised.

Lost keys and gate openers: Lost keys will incur a $250 contribution towards changing locks. Gate controllers will incur a $100 replacement charge.

Description: The guest accepts that Executive Short Stay and Holiday Apartments has described the property to the best of its ability and will not be held liable should the property not be deemed suitable upon arrival.

Location: The guest accepts that they are aware that all properties are inner city located and as such some associated noise must be accepted as a condition beyond the control of Executive Short Stay and Holiday Apartments.

Cleaning: The property is cleaned before your arrival and following your departure. Should you require cleaning during your stay please contact us to arrange. Additional charges apply. Should it be found that additional time is required to clean the property after departure a charge of $30 per hour will apply.

Number of guests: Under no circumstances should the number of people residing at the property exceed the number confirmed at the time of booking.

Swimming pool: Please observe ALL rules that are posted in the swimming pool area.
The pool has NO LIFEGUARD. All children must be supervised at all times.

Linen: Linen sufficient for the number of guests will be provided. If you require additional items please contact us and we will arrange more linen for an additional charge.

Candles: Strictly no burning of candles or incense sticks.

Guest Property: All property, valuables, luggage and vehicles belonging to the guest shall be at the risk of the guest at all times and Executive Short Stay and Holiday Apartments or the property owner accepts no responsibility for any loss or damage.

Departure: Upon departure please leave keys, swipe cards, gate controls on the dining table. Ensure the property is clean and tidy, all towels left in the bathroom and linen left in the centre of the bed. Close the front door and ensure it is locked.

Liability: Executive Short Stay and Holiday Apartments accepts no liability for any shortcomings or defects with its accommodation or that provided through it as a booking agent and no liability for any illness, personal injury, death, damage or loss unless caused by its negligence or that of any of its employees (provided that they were acting in the course of their employment at the time). The laws of the state of Western Australia govern these terms and conditions.

Circumstances Beyond Our Control: Executive Short Stay and Holiday Apartments and the property owners it represents shall not be liable jointly or individually for loss, damage, changes, cancellation or any other detrimental effect on your short stay or holiday by any event or circumstance beyond the reasonable control of it as the accommodation provider.

Acceptance of Terms and Conditions: By payment of the deposit you agree that you have read and accept the terms and conditions set out herein and submit to the governing laws of the state of Western Australia in relation to your accommodation provided by Executive Short Stay and Holiday Apartments.